Privacy Policy
At Aurora Creative Studio, located at 123 Innovation Drive, Suite 200, San Francisco, CA 94107, we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information. It applies to all users of our website, services, and applications. By using our services, you consent to the practices described in this policy.
Information We Collect
We collect several types of information from and about users, including:
- Personal Information: This includes your name, email address, phone number, and postal address, which you provide when you contact us, subscribe to our newsletter, or request a quote.
- Business Information: This includes your company name, industry, and business needs related to our services.
- Usage Data: We automatically collect information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities and preferences. This helps us improve our website and provide a more personalized experience.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: To deliver our services, process transactions, and improve the functionality and user experience of our website.
- Communication: To respond to your inquiries, provide customer support, send you updates about our services, and deliver marketing communications if you have opted in to receive them.
- Personalization: To personalize your experience on our website and tailor our services to your specific needs.
- Analytics: To analyze trends, track website usage, and gather demographic information for internal business purposes.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your information with the following categories of recipients:
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Service Providers:
We engage third-party service providers to assist with various aspects of our business, such as website hosting, data analytics, email marketing, and payment processing. These providers are contractually obligated to protect your information and only use it for the purposes we specify. Examples include:
- Mailchimp: For email marketing and newsletter distribution. Their privacy policy can be found at Mailchimp Privacy Policy .
- Google Analytics: For website analytics and traffic monitoring. Their privacy policy can be found at Google Privacy Policy .
- Stripe: For payment processing and secure transactions. Their privacy policy can be found at Stripe Privacy Policy .
- Business Partners: We may share information with trusted business partners to offer joint products or services, or to conduct joint marketing activities.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your browsing activities. Cookies are small data files stored on your device that help us recognize you and remember your preferences. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Specifically, we use the following types of cookies:
- Essential Cookies: These cookies are necessary for the basic functionality of our website, such as enabling you to log in and navigate the site.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us improve the performance and design of our site.
- Functionality Cookies: These cookies allow our website to remember your preferences, such as your language or region, and provide enhanced features.
- Advertising Cookies: These cookies are used to deliver targeted advertisements based on your browsing activities and interests.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise any of these rights, please contact our Data Protection Officer, Eleanor Vance, at privacy@auroracreativestudio.com or by mail at the address provided above. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information transmitted online.
- Firewalls: We use firewalls to prevent unauthorized access to our systems.
- Access Controls: We limit access to personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Despite our best efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Aurora Creative Studio. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services after the posting of changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Aurora Creative Studio
123 Innovation Drive, Suite 200
San Francisco, CA 94107
Phone: (415) 555-0100
Email: privacy@auroracreativestudio.com
Last Updated: October 26, 2025